Frequently Asked Questions

How do I apply for services?

Contact Colleen Zoyhofski, Intake Coordinator at (585) 426-4120, ext. 3118.

Who is eligible for services?

Anyone diagnosed with a developmental disability prior to the age of 22.

What is a developmental disability?

Developmental disabilities are a variety of conditions that become apparent during childhood and cause mental or physical limitations. These conditions include autism, cerebral palsy, epilepsy, intellectual disabilities and other neurological impairments.

Is Lifetime Assistance Certified by the State?

Yes, all of our services our certified by NYS Office for People With Developmental Disabilities.

Where are you located?

Lifetime Assistance, Inc. is headquartered in Chili, New York in southwest Monroe County. To visit Lifetime Assistance, see the following instructions or call us at (585) 426-4120, ext. 3100 and we will gladly provide directions.

For a map to our facility, click here.

Are employees trained?

Yes. All of our employees go through an extensive training program initially upon hire and on a regular basis thereafter.

How are services paid for?

Most of the individuals we support receive funding through Medicaid and/or Supplemental Security Income (SSI). If your family member meets the eligibility requirements, we can assist you in this area.

Is there a waiting list?

Yes, however each person’s specific needs and requests are evaluated for the best possible options. Our Intake Committee will discuss various options that may be applicable to your specific situation.