Learning and Development
Lifetime Assistance Cares About You and Your Career
The Learning and Development Department is a dynamic team of dedicated professionals committed to empowering both new and existing employees. We provide the essential tools, resources, and support necessary to foster effective learning, ongoing education, and long-term career growth. Our mission is to cultivate a culture of continuous learning and professional development.
New Employee Support & Success Coaching
Career Pathways for Professional Growth
Leadership Development
New Employee Support and Success Coaches
A Continued Educational Path for Any Employee
Starting a brand new position as a DSP doesn’t have to be scary! At LAI, you will be fully equipped with the tools and training to excel in your career, and this starts right upon hire! LAI will assign you a success coach that will be with you every step of the way as you begin your new job! Plus, all your training and the beginning of your new job and throughout your career at Lifetime Assistance is paid training!
• Hands on Learning: Our new training center is conveniently located on a bus line and will serve as a centralized hub for onboarding, skills development, leadership training, and continued education across all departments. Newly hired DSPs will then be given the opportunity to shadow at their assigned location the first week of employment! But our training center isn’t just for new employees. Since it’s newly equipped with modern technology, flexible learning spaces, and resources tailored to a wide range of training needs, it will support employees at every stage of their career.
• Streamlined Training: Our L&D Coaches provide trainings in a variety of ways that helps each employee feel confident in their new role. With a focus on enhancing both instructor-led and e-learning experiences, we make training engaging and accessible, fostering continuous development and excellence across the organization.
• Coaching Support: Every DSP is assigned a coach to ensure a smooth transition from training to first day on the job!
Career Pathways
Paving the Way for Ongoing Professional Growth
Are you in school, going back to school, or micro credentialing? No matter how you want to continue your education, LAI embraces your decision and is excited to emotionally and financially support you on your journey through our career pathways programs. We offer the following incentives as a way to support you and your career at Lifetime Assistance:
• Tuition Assistance: Looking to complete a 2 or 4 year degree? Receive 50% off the cost of tuition and other education related expenses for up to 2 courses per semester!
• Sponsorship Opportunities: For degrees, trade programs or certificates, you could be awarded up to $3,000 per semester that can be used toward tuition fees or living expenses! The scholarship is paid directly to the student to use at their discretion.
• Microcredentialing: DSPs can earn college credit in as little as 6 months! Through a partnership with SUNY, students can earn a $750 stipend at the end of each program.
Leadership Development
Empowering Leaders to Excel
Joining our team as a manager or recently promoted to one? Interested in becoming a leader? Our L&D team provides leadership training designed to equip leaders with essential skills, tools, and strategies to feel confident in their role! Lifetime Assistance is dedicated to investing in their employees and providing them with support while they develop into leadership roles and beyond.
Supporting our Team Every Step of the Way
Success Coaches
New Employee Training and Transition Coaches, along with Manager Success Coaches, work with new employees to ensure they settle into their new roles, complete required compliance training, and have their questions answered. The coaches provide suggestions, resources, and site-specific encouragement.
Immersive Learning Programs
Practice skills and policies in a safe and controlled learning environment. Our L&D coaches will walk you through real life situations for enhanced learning opportunities!
E-learning
Receive gold standard instructor led trainings! E-learning helps ensure compliance and empowers staff to upskill and advance in their career.
Learning and Development FAQs
Interested in learning more about our Learning and Development Department. Check out the FAQ below!
-
New Employee Training and Transition Coaches, along with Manager Success Coaches, work with new employees to ensure they settle into their new roles, complete required compliance training, and have their questions answered. The coaches provide suggestions, resources, and site-specific encouragement.
-
Manager Success Coaches focus on providing training, coaching, and support for managers to ensure individuals are supported at every level of the organization. Their primary goal is to enhance leadership skills and ensure managers have the tools and knowledge needed to lead their teams effectively. On the other hand, Training and Transition Coaches work with new employees to ensure they settle into their new roles, complete required compliance training, and have their questions answered. They provide suggestions, resources, and site-specific encouragement to help new employees transition smoothly into the organization.
-
New Employee Training and Transition Coaches and Manager Success Coaches will be available to new employees for their first three months. The Learning and Development department is happy to answer training-related questions after the employee’s initial coaching period is completed.
-
Yes! All training hours are paid. In addition, you also have the opportunity to earn a Welcome Bonus if you successfully complete training in 6 months.
-
We offer many opportunities to help advance your career! These opportunities include educational scholarships, tuition assistance, and NASDP.